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Applies to
One-, two- and three-door glass commercial refrigerators; upright stainless-steel cabinets have different drainage layouts.
TECHNICAL NOTES BY 洧師傅
Commercial glass-door refrigerator leaking water: where to check
First identify whether water is outside the cabinet or dripping inside. Glass-door refrigerators commonly use a rear condensate pan and an internal upper drain path; the location of the water changes the likely cause.
Commercial equipment only — we do not repair household refrigerators.
Quick action guide
Safe checks
Dry the floor, locate the first wet point and inspect accessible pans and drain openings without dismantling electrical parts.
Stop the equipment
Stop if water reaches wiring, outlets or controls, or if there is repeated electrical tripping.
Request service
Call when a condensate pan is cracked, leakage returns after safe cleaning, or the drain path cannot be reached safely.
Outside or inside?
Water behind or outside
Check whether the rear condensate pan is overflowing or cracked. If the pan is damaged, it needs replacement.
Water inside a glass-door cabinet
Check the upper drain pan and drain tube for blockage. Do not force sharp wire into hidden tubing.
Stainless-steel upright cabinet
Inspect the rear drain tube for damage or crushing and the internal drain path for blockage.
Common questions
Where is the pan on a glass-door refrigerator?
Many units have a condensate pan at the rear and another collection or drain area above the cabinet interior; layouts vary by model.
What if cleaning the drain does not stop the leak?
The condensate pan may be cracked or another joint may be damaged and should be inspected.
When is leakage dangerous?
Stop and isolate the area if water reaches electrical parts or creates a slip or electrical hazard.
Need help with commercial refrigeration equipment?
Send the equipment type, current temperature, photos of the unit and nameplate, and your location on LINE. We will review the information and arrange an on-site inspection.
Commercial equipment only — we do not repair household refrigerators.
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